MLS RESHOOT Policy

We are committed to delivering high-quality MLS photography that showcases your property in the best possible light. Our professional photographers work diligently to capture images that meet MLS standards and exceed your expectations.

Terms + Conditions

  1. Complimentary Reshoots: Complimentary reshoots are provided at the company's sole discretion for issues determined to be within our control or responsibility.

  2. Client Preparation Requirements: Property should be clean and/or staged, pets secured, and full access provided to all contracted areas at appointment time. Property will be shot as is.

  3. Client-Requested Reshoots: These occur when changes are requested after original delivery and include, but are not limited to, property changes (staging, furniture, renovations), weather preference changes, additional rooms not in original package, and other modifications beyond the original scope.

  4. Reshoot Request Timeline: All reshoot requests must be submitted within 2 business days of gallery delivery. Requests submitted after this deadline may not be accommodated and a new package will need to be booked.

  5. Weather Policy: We shoot in most weather conditions and postpone only for severe safety risks or at our discretion. Weather preference changes after accepting original images are subject to client-requested reshoot pricing.